Warranty Information

SUP Warranty


General Enquiries | Wave SUPS: support@wavesupboards.com

Warranty Claims | Wave SUPs: support@wavesupboards.com


All of our Wave SUPs come with a 12 month warranty for manufacturing faults/generic damage from the date in which you receive the product. 

  • We will only replace the Wave SUP if our troubleshooting solutions and/or repair has been unsuccessful.
  • Products must be used in accordance with the instructions provided.
  • Due to hygiene reasons, in the case of a Wave SUP needed to be returned, they must be returned in clean & dry condition regardless of the type of the warranty claim. Failure to do this could mean we would return the SUP to you or charge a £25 cleaning fee.

Please note that warranty claims are subject to product assessment and testing on receipt of the SUP. We will request photographic evidence of any damages before processing a warranty claim in full. In order to be directed to the relevant aftersales provider, you will have to submit a warranty claim with us.

To do this, please email your enquiry including the below information to:


  1. Customer name
  2. Customer address
  3. Customer contact number
  4. Customer email address
  5. Proof of purchase
  6. Photos of SUP inflated
  7. Photo(s) of the problem 

Contact Us

Do you have any questions?

Our team is on hand to help with any questions you may have